PROGRAMME INTRODUCTION
In today’s extremely competitive and global business environment, the ability to negotiate successfully is an essential key that determines the success or failure in business. Negotiation happens at all levels in an organization and effective negotiation skills ultimately increase gains, prevent losses and drive the bottom line profits of any business.
The fact is that we negotiate all the time and is a part of everyday life. We negotiate with our customers, vendors and colleagues at work, with our friends, and our family members at home. We negotiate to have a better collaboration or to resolve a conflicting issue. Hence, negotiation skills are essential interpersonal skills to living an effective and fulfilling life.
This powerful 2-day programme is designed to increase participants’ skills to recognize and adapt to people with different personalities, communication styles, expectations, intentions and needs. It will provide them with the practical negotiation skills and strategies to be an effective negotiator where every parties walk away happy, hopeful and satisfied.
At the end of this programme, participants should be able to:
- Create powerful first Impressions to kick-start the negotiation process
- Discover the 4 different Personalities and negotiate according to their preference
- Establish rapport and trust quickly for a successful negotiation outcome
- Strategically position themselves during negotiation to positively influence the subconscious
- Effectively adopt the skills and strategies to negotiate for a Win-Win outcome every time